Retail Associate - Home Games & Fan Experience

Fanatics Collectibles; Sandy (UT); On-site; USD 25,000 - 35,000; Full time

Job summary

Fanatics is seeking a Retail Associate to deliver an engaging fan experience on the sales floor. You will assist customers, process transactions, and help maintain store standards for a top-tier shopping environment.

Successful candidates enjoy fast-paced teamwork, can flex schedules for events and home games, and communicate effectively. Prior retail or hospitality experience is a plus; training will cover Fanatics POS and brand standards.

Qualifications

• Must be at least 18 years of age.
• Previous retail, customer service, or hospitality experience preferred.
• Ability to work a flexible schedule, including evenings, weekends, holidays, home games, and special events.
• Reliable attendance and punctuality.
• Strong communication, interpersonal, and teamwork skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Ability to stand, walk, bend, and move throughout scheduled shifts, as well as lift, carry, and move merchandise weighing up to 25 pounds.
• Maintain a professional appearance and represent the Fanatics brand positively.

Responsibilities

• Greet fans and assist with shopping to create a positive experience.
• Make product recommendations based on observations and conversations with fans.
• Process sales transactions using the Fanatics POS system.
• Maintain store standards on sales floor and stockroom with attention to detail.
• Collaborate cross-functionally to drive shared goals and team outcomes.

Skills

Customer service

Retail experience

Communication

Teamwork

Flexibility

Education

High school diploma or equivalent experience

Job description

Fanatics is seeking a Retail Associate to deliver an engaging fan experience on the sales floor. You will assist customers, process transactions, and help maintain store standards for a top-tier shopping environment.

Successful candidates enjoy fast-paced teamwork, can flex schedules for events and home games, and communicate effectively. Prior retail or hospitality experience is a plus; training will cover Fanatics POS and brand standards.