Retail Associate: Fast-Paced Guest Service & Growth

Colonial Group; Birmingham (AL); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Overtime pay

On-Demand Pay

401(k) match

Employee discounts

Tuition discount

Bereavement leave

Holiday pay

Job summary

SSA Group is seeking a friendly Retail Associate to support guest services across our hospitality-focused retail counters. You will assist guests, merchandise products, and maintain clean, organized spaces in a fast-paced environment in Birmingham, AL.

You should have strong interpersonal skills, the ability to work evenings and weekends, and basic POS and Excel knowledge. Prior retail or hospitality experience is a plus; all education backgrounds eligible.

Qualifications

• Strong interpersonal and communication skills required.
• Team-oriented yet able to work independently in a fast-paced environment.
• Able to follow written and verbal instructions accurately.
• Basic knowledge of POS systems and Excel is helpful.
• Flexible to work varied hours, including nights and weekends.

Responsibilities

• Fulfill guest needs quickly and efficiently.
• Merchandise products to maximize sales.
• Maintain a clean, safe, and organized retail area.
• Balance cash drawer as assigned and assist with transactions.
• Support team with promotions and hospitality standards.

Skills

Interpersonal skills

Teamwork

Instruction following

Flexibility

Customer service

Tools

POS systems

Excel

Job description

SSA Group is seeking a friendly Retail Associate to support guest services across our hospitality-focused retail counters. You will assist guests, merchandise products, and maintain clean, organized spaces in a fast-paced environment in Birmingham, AL.

You should have strong interpersonal skills, the ability to work evenings and weekends, and basic POS and Excel knowledge. Prior retail or hospitality experience is a plus; all education backgrounds eligible.