Guest Experience & Sales Retail Associate

Colonial Group; Jacksonville (FL); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Overtime pay

401(k) match

Meal plan

Employee discounts

Tuition discount

Bereavement leave

Holiday pay

Sick leave

Job summary

SSA Group in Jacksonville, FL seeks a Retail Associate to support guest services, merchandising, and daily operations at our locations. You will help guests, stock displays, process transactions, and uphold company policies while delivering a memorable guest experience.

Must be able to stand for long periods, lift 10–35 lbs, and work varied hours, including nights and weekends. Training provided; opportunities for growth within the SSA Group.

Qualifications

• Strong interpersonal and communication skills.
• Ability to thrive in a team and work independently.
• Ability to understand and implement written and verbal instructions.
• Basic computer knowledge with POS systems and Excel.
• Physical ability to stand for extended periods and lift 10–35 lbs.
• Ability to work varied hours, including nights, weekends, and holidays.

Responsibilities

• Fulfill guest needs quickly and efficiently.
• Inform leadership when item quantities are low; assist warehouse to pull items.
• Relay guest feedback to supervisor.
• Maintain a clean, safe, and organized work environment.
• Uphold company policies and procedures.
• Perform SSA EXTRA Guest Service steps to ensure a memorable guest experience.
• Check and stock supplies; keep displays neat and replenished.
• Maintain clean counter and service area; manage cash drawer as assigned.

Skills

Strong interpersonal & communication

Team player, independent

Instruction comprehension

Flexibility in hours

Tools

POS systems

Excel

Job description

SSA Group in Jacksonville, FL seeks a Retail Associate to support guest services, merchandising, and daily operations at our locations. You will help guests, stock displays, process transactions, and uphold company policies while delivering a memorable guest experience.

Must be able to stand for long periods, lift 10–35 lbs, and work varied hours, including nights and weekends. Training provided; opportunities for growth within the SSA Group.