Retail Associate - Donor Processing & Customer Care

City of Lincoln; Chester (VA); On-site; USD 15,000 - 21,000; Part time

Job summary

Goodwill of Central and Coastal Virginia in Chester, VA is seeking a part-time retail associate to contribute to store efficiency, appearance, and customer satisfaction. You will process donations, stock the sales floor, and assist customers in a fast-paced environment.

We require a High School Diploma or GED (or equivalent) and can hire with no previous experience. Availability evenings/weekends may be needed; background check required.

Qualifications

• High School Diploma or GED preferred. Will consider a combination of education and work experience.
• No previous experience required.
• No professional certifications are required for this position.

Responsibilities

• Inspects donations and raw material for quality to determine marketability as outlined in the Retail Operations Manual.
• Sorts raw material-categorize for store use, salvage, trash.
• Stands and tags donated items according to Goodwill’s rotation system as outlined in the Retail Operations Manual.
• Stands and hangs sorted goods for placement on to retail sales floor based on productivity standards outlined in the Retail Operations Manual.
• Produces appropriate number of items each day according to Goodwill’s minimum standards as outlined in the Retail Operations Manual.
• Adheres to uniform dress code standards as outlined in the Retail Operations Manual.
• Demonstrates an enthusiastic and positive attitude.
• Able to work as a team member in a fast-paced environment, handling multiple priorities and quickly learning new procedures.
• Able to be cross trained in multiple production and customer service positions.
• Adheres to Assets Protection control and compliance procedures.
• Able to communicate effectively with customers, peers and management.
• Adheres to work schedule.
• Able to handle the physical requirements to accomplish daily responsibilities.

Skills

Customer focus

Communication

Teamwork

Adaptability

Attention to detail

Education

High School Diploma or GED

No previous experience required

Job description

Goodwill of Central and Coastal Virginia in Chester, VA is seeking a part-time retail associate to contribute to store efficiency, appearance, and customer satisfaction. You will process donations, stock the sales floor, and assist customers in a fast-paced environment.

We require a High School Diploma or GED (or equivalent) and can hire with no previous experience. Availability evenings/weekends may be needed; background check required.