Retail Associate: Customer Service, Merchandising & POS

Ross Stores, Inc.; Altoona (PA); On-site; USD 26,000 - 36,000; Full time

Job summary

Ross Stores, Inc. Retail Associate helps ensure a positive shopping experience by greeting customers, presenting merchandise, and maintaining a clean store. You’ll support operations and adhere to safety and loss-prevention standards in a fast-paced retail environment.

Responsibilities include assisting customers at the register, answering questions, and working with store leadership to maintain brand standards and efficient service throughout the shift.

Qualifications

• Effective communicate with Customers, Associates and Store Leadership.
• Ability to perform basic mathematical calculations commonly used in retail.

Responsibilities

• Greet customers and provide friendly, courteous service.
• Maintain safe, clean, and organized store areas and aisles.
• Assist customers with merchandise, questions, and checkout needs.
• Follow MOS, loss prevention, and cash handling policies as directed.

Skills

Customer service

Communication

Math skills

Job description

Ross Stores, Inc. Retail Associate helps ensure a positive shopping experience by greeting customers, presenting merchandise, and maintaining a clean store. You’ll support operations and adhere to safety and loss-prevention standards in a fast-paced retail environment.

Responsibilities include assisting customers at the register, answering questions, and working with store leadership to maintain brand standards and efficient service throughout the shift.