Retail Associate: Customer Service & Merchandising

Ross Stores, Inc.; New Berlin (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, maintain a clean store, and help with daily operations to uphold brand standards.

You will contribute to a safe shopping environment, follow company policies, and work as part of a collaborative team to deliver excellent service in a fast-paced off-price retail setting.

Qualifications

• Effective communication with Customers, Associates and Store Leadership.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet customers with eye contact and a friendly tone, assist with questions and merchandise.
• Maintain a clean, safe sales floor and well-presented merchandise following company standards.
• Assist at the register, handle transactions accurately, and provide courteous service.
• Follow loss prevention, MOS policies, and protect confidential information.
• Support store leadership in daily tasks and maintain professional appearance.

Skills

Communication

Math skills

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, maintain a clean store, and help with daily operations to uphold brand standards.

You will contribute to a safe shopping environment, follow company policies, and work as part of a collaborative team to deliver excellent service in a fast-paced off-price retail setting.