Retail Associate: Customer Experience & Merchandising

Ross Stores; Phelps Corner (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Employee discount

Health insurance

401K

Career development opportunities

Job summary

Ross Stores is seeking a Retail Associate to ensure every Customer enjoys a positive shopping experience. You will greet customers, help with merchandise, and uphold store presentation while following safety standards and loss-prevention policies.

The role emphasizes teamwork, reliable performance, and friendly service across busy store shifts, including stocking and merchandising tasks to support daily operations.

Qualifications

• Ability to deliver friendly, courteous customer service.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Greet customers and assist with merchandise.
• Maintain clean, organized store and assist with displays.
• Follow safety policies and loss prevention guidelines.
• Assist customers with questions and transactions at the register.
• Perform stocking, pricing, and restocking as needed.
• Support store leadership with daily operations.

Skills

Customer service

Communication

Teamwork

Attention to detail

Job description

Ross Stores is seeking a Retail Associate to ensure every Customer enjoys a positive shopping experience. You will greet customers, help with merchandise, and uphold store presentation while following safety standards and loss-prevention policies.

The role emphasizes teamwork, reliable performance, and friendly service across busy store shifts, including stocking and merchandising tasks to support daily operations.