Retail Associate: Customer Service & Merchandising

Ross Stores, Inc.; Idaho Falls (ID); On-site; USD 20,664,000 - 24,796,800; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, and maintain a clean and organized store following company standards.

You will also be responsible for operating registers, answering questions, and upholding safety and loss prevention practices while representing the Ross brand with professionalism throughout your shift.

Qualifications

• Ability to greet customers and deliver friendly service.
• Proven communication with customers and team members.
• Ability to follow safety and loss prevention protocols.

Responsibilities

• Greet customers, assist with merchandise and questions in a friendly, knowledgeable manner.
• Maintain clean, organized store areas and proper merchandise presentation.
• Operate registers, respond to service calls, and escalate to leadership when needed.
• Support store branding and loss prevention practices according to company standards.

Skills

Customer service

Communication

Safety awareness

Attention to detail

Tools

POS systems

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, and maintain a clean and organized store following company standards.

You will also be responsible for operating registers, answering questions, and upholding safety and loss prevention practices while representing the Ross brand with professionalism throughout your shift.