Retail Associate: Create Great Shopping Experiences

Ross Stores, Inc.; Madison (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

Ross Stores, Inc. Retail Associate role to welcome customers, maintain clean aisles, and support store operations. You will greet guests, assist with merchandise, process transactions, and ensure a positive shopping experience.

This position emphasizes safety, teamwork, and adherence to loss-prevention guidelines while maintaining brand standards and attractive presentations across departments.

Qualifications

• Provide courteous, helpful service to customers.
• Greet customers, answer questions, and guide purchases.
• Maintain safe store environment and follow safety procedures.
• Keep merchandise neatly presented and stocked.
• Follow company policies for MOS and loss prevention.

Responsibilities

• Ensure customers have a positive shopping experience; greet and assist.
• Maintain a safe, clean sales floor with proper signage and presentation.
• Assist customers at the register and handle basic transactions.
• Restock shelves, organize merchandise, and replenish stock as needed.
• Adhere to MOS policies and report discrepancies to leadership.

Skills

Customer service

Communication

Safety awareness

Merchandise presentation

Job description

Ross Stores, Inc. Retail Associate role to welcome customers, maintain clean aisles, and support store operations. You will greet guests, assist with merchandise, process transactions, and ensure a positive shopping experience.

This position emphasizes safety, teamwork, and adherence to loss-prevention guidelines while maintaining brand standards and attractive presentations across departments.