Retail Associate: Customer Experience + Store Discounts

The TJX Companies, Inc.; Cupertino (CA); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Associate discount

Employee Assistance Program (EAP)

Smoking cessation programs

Bereavement leave

401(k) contributions for associates

Child care discounts

Job summary

HomeGoods at The TJX Companies, Inc. is hiring for a store role that focuses on delivering a superior customer experience in a dynamic, fast-paced environment.

You’ll work with a team across the Cupertino store to ensure excellent service, efficient transactions, and adherence to merchandising standards. Responsibilities include assisting customers, processing purchases, and supporting store operations such as safety, loss prevention, and recovery activities.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes or unexpected situations.
• Capable of lifting heavy objects with/without accommodation.
• Retail customer experience preferred.

Responsibilities

• Greet and engage customers and deliver a highly satisfied customer experience.
• Accurately ring purchases/returns and handle cash per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the floor.
• Assist with store recovery and cleanliness throughout the day.
• Support safety and loss-prevention practices.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Job description

HomeGoods at The TJX Companies, Inc. is hiring for a store role that focuses on delivering a superior customer experience in a dynamic, fast-paced environment.

You’ll work with a team across the Cupertino store to ensure excellent service, efficient transactions, and adherence to merchandising standards. Responsibilities include assisting customers, processing purchases, and supporting store operations such as safety, loss prevention, and recovery activities.