Retail Customer Experience Associate

The TJX Companies, Inc.; Chicago (IL); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Associate discount

401(k) matching

Health benefits

Paid holidays

Job summary

The TJX Companies, Inc. in Chicago invites applications for a Store Associate position.

You will deliver a highly satisfactory customer experience, assist in daily store operations, and support loss prevention and merchandising standards. Responsibilities include ringing purchases, processing returns, promoting credit and loyalty programs, maintaining clean and organized sales floors, and assisting in safety and shrink reduction efforts.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Communication

Multi-tasking

Flexibility

Job description

The TJX Companies, Inc. in Chicago invites applications for a Store Associate position.

You will deliver a highly satisfactory customer experience, assist in daily store operations, and support loss prevention and merchandising standards. Responsibilities include ringing purchases, processing returns, promoting credit and loyalty programs, maintaining clean and organized sales floors, and assisting in safety and shrink reduction efforts.