Retail Associate: Customer Experience & Operations

The TJX Companies, Inc.; Lancaster (Lancaster County); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) Associate contributions

401(k) match

Medical/dental/vision

Job summary

The TJX Companies, Inc. is seeking a retail team member at the HomeGoods store in Lancaster, PA. You will deliver an outstanding customer experience, assist with transactions, and uphold merchandising standards in a fast-paced retail environment.

Responsibilities include supporting store operations, participating in safety and loss-prevention initiatives, and promoting our credit and loyalty programs while maintaining a clean and organized sales floor.

Qualifications

• Excellent customer service skills.
• Able to work flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers.
• Adhere to operational, merchandising, and loss prevention standards.
• Ring customer purchases/returns and count change accurately.
• Promote credit and loyalty programs.
• Process and prepare merchandise for the sales floor following procedures.
• Participate in store recovery and maintain store cleanliness.

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Job description

The TJX Companies, Inc. is seeking a retail team member at the HomeGoods store in Lancaster, PA. You will deliver an outstanding customer experience, assist with transactions, and uphold merchandising standards in a fast-paced retail environment.

Responsibilities include supporting store operations, participating in safety and loss-prevention initiatives, and promoting our credit and loyalty programs while maintaining a clean and organized sales floor.