Part-Time Customer Experience Specialist & Cashier

The TJX Companies, Inc.; Lancaster (Lancaster County); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Healthcare benefits

Paid holidays/vacation/sick

Job summary

HomeGoods, a subsidiary of The TJX Companies, Inc., is seeking a customer-focused team member in Lancaster, PA. The role emphasizes delivering a highly satisfying customer experience by engaging with shoppers, maintaining a clean store, and following loss prevention standards.

The position may involve cross-training across departments to support business needs. Qualified candidates should demonstrate excellent customer service, flexibility in scheduling, strong communication, and the ability to

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Works well with peers and supervisors.

Responsibilities

• Role models established customer experience practices with customers and colleagues.
• Keeps store clean, organized, and safe; adheres to operations and loss prevention standards.
• Accurately rings customer purchases/returns and handles cash per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the floor.
• Participates in store recovery and upkeep throughout the day.
• Ensures safety and wastes minimal loss; supports shrink reduction goals.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Attention to detail

Teamwork

Job description

HomeGoods, a subsidiary of The TJX Companies, Inc., is seeking a customer-focused team member in Lancaster, PA. The role emphasizes delivering a highly satisfying customer experience by engaging with shoppers, maintaining a clean store, and following loss prevention standards.

The position may involve cross-training across departments to support business needs. Qualified candidates should demonstrate excellent customer service, flexibility in scheduling, strong communication, and the ability to