Retail Associate: Customer Experience & Merchandising

Winners Merchants International, L.P.; Somerville (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Job summary

HomeGoods is seeking a customer-focused associate in Somerville, MA to deliver a high-quality shopping experience. You will engage with customers, maintain a clean and organized store, and support daily operations in a fast-paced retail environment.

Responsibilities include processing transactions, promoting credit and loyalty programs, ensuring merchandising standards, and assisting with store recovery and safety. Strong communication, multitasking ability, and reliability are essential.

Qualifications

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond to changes and unexpected situations
• Able to lift heavy objects with or without accommodation
• Works well with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Deliver highly satisfied customer experience by engaging with customers and maintaining store standards
• Ring purchases/returns accurately and handle cash according to procedures
• Promote credit and loyalty programs
• Maintain merchandising standards and prepare merchandise for the floor
• Support store recovery and safety, and participate in loss-prevention efforts
• Assist in other duties as needed

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Flexibility

Teamwork

Job description

HomeGoods is seeking a customer-focused associate in Somerville, MA to deliver a high-quality shopping experience. You will engage with customers, maintain a clean and organized store, and support daily operations in a fast-paced retail environment.

Responsibilities include processing transactions, promoting credit and loyalty programs, ensuring merchandising standards, and assisting with store recovery and safety. Strong communication, multitasking ability, and reliability are essential.