Retail Associate: Customer Experience & Merchandising

Ross Stores, Inc.; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Stores, Inc. in Orlando is seeking a Retail Associate to ensure customers have a positive shopping experience. The role emphasizes eye contact, smiling, greeting customers, and supporting store operations with merchandise presentation and clean work areas.

You will follow store practices and help meet service and operational goals. You will work with fellow associates, maintain safety, handle transactions, restock, and participate in loss prevention and MOS policies.

Qualifications

• Effective communication with Customers, Associates and Store Leadership in a friendly manner.
• Ability to perform basic mathematical calculations used in retail.

Responsibilities

• Greet customers with eye contact, a smile, and a friendly hello.
• Assist customers with merchandise and answer questions knowledgeably.
• Maintain a safe, clean, and organized sales floor and work area.
• Handle transactions accurately at the register and follow POS procedures.
• Follow MOS, loss prevention, and store policy to protect assets.
• Work collaboratively with teammates to meet service and operational goals.

Skills

Communication

Customer service

Tools

PDTs

Registers

Job description

Ross Stores, Inc. in Orlando is seeking a Retail Associate to ensure customers have a positive shopping experience. The role emphasizes eye contact, smiling, greeting customers, and supporting store operations with merchandise presentation and clean work areas.

You will follow store practices and help meet service and operational goals. You will work with fellow associates, maintain safety, handle transactions, restock, and participate in loss prevention and MOS policies.