Retail Associate: Customer Experience & Merchandising

The TJX Companies, Inc.; North Brunswick Township (NJ); On-site; USD 22,041 - 23,419; Full time

Benefits offered by this job

Associate discount

EAP

401(k) Associate contributions

Health benefits

Job summary

Marshalls, part of The TJX Companies, invites you to join our store team in North Brunswick, NJ. You will deliver a highly satisfying customer experience, maintain a clean store, and support loss-prevention and merchandising standards to help the business run smoothly.

You may be cross-trained to work in multiple areas. We offer a competitive salary and benefits package and opportunities for growth within a diverse, collaborative team.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.

Skills

Excellent customer service skills

Flexible schedule

Strong communication

Attention to detail

Multi-tasking

Adaptability

Retail experience

Job description

Marshalls, part of The TJX Companies, invites you to join our store team in North Brunswick, NJ. You will deliver a highly satisfying customer experience, maintain a clean store, and support loss-prevention and merchandising standards to help the business run smoothly.

You may be cross-trained to work in multiple areas. We offer a competitive salary and benefits package and opportunities for growth within a diverse, collaborative team.