Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Wyckoff (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Job summary

Marshalls, part of The TJX Companies, invites you to join our team in Wyckoff, NJ. This role focuses on delivering a highly satisfied customer experience, maintaining a clean store, and supporting operations across departments.

You will ring purchases, promote loyalty programs, and participate in safety and loss prevention. Flexible schedule, strong communication, and multitasking are essential. Retail experience is preferred.

Qualifications

• Excellent customer service skills required.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes in direction.
• Able to lift heavy objects with or without accommodations.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store.
• Ring purchases/returns accurately and promote credit and loyalty programs.
• Follow merchandising procedures and assist in store recovery and safety practices.
• Support loss prevention, labor policies, and store-wide standards.
• Perform other duties as assigned to support business needs.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Attention to detail

Job description

Marshalls, part of The TJX Companies, invites you to join our team in Wyckoff, NJ. This role focuses on delivering a highly satisfied customer experience, maintaining a clean store, and supporting operations across departments.

You will ring purchases, promote loyalty programs, and participate in safety and loss prevention. Flexible schedule, strong communication, and multitasking are essential. Retail experience is preferred.