Retail Associate: Customer Experience & Merchandising

The TJX Companies, Inc.; Springfield (VA); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

paid holidays/vacation/sick

life insurance

short/long term disability

Job summary

Marshalls at The TJX Companies, Inc. seeks team members to deliver an exceptional customer experience and maintain a clean, organized store environment. You will engage with customers, follow operating procedures, and support loss prevention and merchandising standards.

This role emphasizes teamwork, adaptability, and a positive store culture. You will assist in ringing up purchases, promoting loyalty programs, and contributing to a safe shopping environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Provide a highly satisfactory customer experience and uphold store standards.
• Cross-train to support multiple areas of the store.
• Promote credit and loyalty programs while processing purchases and returns.
• Maintain cleanliness and merchandising standards on the sales floor.
• Participate in safety, shrink reduction, and loss-prevention efforts.

Skills

Customer service

Communication

Multi-tasking

Flexible schedule

Lifting objects

Job description

Marshalls at The TJX Companies, Inc. seeks team members to deliver an exceptional customer experience and maintain a clean, organized store environment. You will engage with customers, follow operating procedures, and support loss prevention and merchandising standards.

This role emphasizes teamwork, adaptability, and a positive store culture. You will assist in ringing up purchases, promoting loyalty programs, and contributing to a safe shopping environment.