Retail Associate: Customer Experience Pro

The TJX Companies, Inc.; Anderson (IN); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement leave

401(k) contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking a customer-focused associate to deliver a highly satisfying shopping experience. You will engage with customers, maintain store appearance, and support loss prevention and merchandising standards.

Ideal candidates demonstrate excellent service, strong communication, and the ability to multi-task in a fast-paced retail environment. Flexible scheduling and a competitive benefits package are offered.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Models established customer experience practices with internal and external customers.
• Supports a positive store culture through honesty, integrity, and respect.
• Rings customer purchases/returns and counts change back to customer per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising and processes merchandise for the sales floor.
• Initiates and participates in store recovery and cleanliness.
• Ensures safety and labor policy adherence.
• Supports shrink reduction goals and programs.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Multi-tasking

Flexible schedule

Teamwork

Job description

Marshalls, part of The TJX Companies, Inc., is seeking a customer-focused associate to deliver a highly satisfying shopping experience. You will engage with customers, maintain store appearance, and support loss prevention and merchandising standards.

Ideal candidates demonstrate excellent service, strong communication, and the ability to multi-task in a fast-paced retail environment. Flexible scheduling and a competitive benefits package are offered.