Retail Associate — Customer Experience & Merch

The TJX Companies, Inc.; Delray Beach (FL); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health benefits

Employee assistance program

Paid holidays

Life insurance

Vision and dental

Job summary

Marshalls at The TJX Companies, Inc. values customer-focused associates who deliver a high-quality shopping experience. The role supports store operations, engagement with customers, and adherence to loss prevention and merchandising standards.

Employees may cross-train across store areas, handle transactions, and assist with safety, cleanliness, and recovery duties. The opening emphasizes a competitive salary and benefits aligned with TJX policies and local regulations.

Qualifications

• Excellent customer service skills and ability to engage with diverse customers.
• Strong written and verbal communication, with attention to detail.
• Able to multitask and adapt to changing priorities throughout the shift.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and following customer experience principles.
• Rings customer purchases/returns accurately and handles cash per procedures.
• Promotes credit and loyalty programs and upholds merchandising standards.
• Maintains store cleanliness and recovers merchandise as needed during shifts.
• Supports safety, shrink goals, and labor law compliance.

Skills

Customer service

Communication

Detail oriented

Multi-tasking

Education

High school diploma or equivalent

Job description

Marshalls at The TJX Companies, Inc. values customer-focused associates who deliver a high-quality shopping experience. The role supports store operations, engagement with customers, and adherence to loss prevention and merchandising standards.

Employees may cross-train across store areas, handle transactions, and assist with safety, cleanliness, and recovery duties. The opening emphasizes a competitive salary and benefits aligned with TJX policies and local regulations.