Retail Associate: Customer Experience & Discounts

The TJX Companies, Inc.; Gorham (NH); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

Job summary

Marshalls at The TJX Companies, Inc. is hiring a Store Associate to deliver outstanding customer service, maintain a clean and organized store, and support operations across the sales floor, fittings, and registers.

You’ll contribute to a positive store culture and provide an exceptional shopping experience for every guest. The role emphasizes teamwork, adaptability, and adherence to company policies, with opportunities for growth within TJX’s family of brands.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver highly satisfied customer experiences by engaging with customers and maintaining a clean, organized store environment.
• Cross-train across store areas to support business needs.
• Accurately ring purchases/returns and handle cash according to procedures.
• Promote credit and loyalty programs and uphold merchandising standards.
• Assist in store recovery, cleanliness, and safety, and support shrink reduction goals.
• Other duties as assigned.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Flexibility

Job description

Marshalls at The TJX Companies, Inc. is hiring a Store Associate to deliver outstanding customer service, maintain a clean and organized store, and support operations across the sales floor, fittings, and registers.

You’ll contribute to a positive store culture and provide an exceptional shopping experience for every guest. The role emphasizes teamwork, adaptability, and adherence to company policies, with opportunities for growth within TJX’s family of brands.