Retail Associate — Customer Experience & Growth

The TJX Companies, Inc.; Aberdeen (AR); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Credit union

Referral bonuses

Job summary

Marshalls in Aberdeen, WA is seeking a Customer Experience Associate to deliver a high level of service, keep the store clean, and support daily operations on the sales floor.

You will handle transactions, promote loyalty programs, and assist in-store recovery while adhering to company standards. The role requires strong communication, multitasking, and flexibility to work varied hours, with starting pay and range for hourly positions.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Rings customer purchases and returns accurately and processes payments per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the sales floor.
• Participates in store recovery and keeps the environment clean and organized.
• Supports safety, labor, and loss prevention policies.

Skills

Customer service

Communication

Organization

Multitasking

Adaptability

Lifting heavy objects

Job description

Marshalls in Aberdeen, WA is seeking a Customer Experience Associate to deliver a high level of service, keep the store clean, and support daily operations on the sales floor.

You will handle transactions, promote loyalty programs, and assist in-store recovery while adhering to company standards. The role requires strong communication, multitasking, and flexibility to work varied hours, with starting pay and range for hourly positions.