Retail Associate: Customer Experience & Checkout

Michaels; Oklahoma City (OK); Vor Ort; USD 23.000 - 32.000; Vollzeit

Benefits dieser Stelle

Employee discounts

401(k) match

Medical benefits

Tuition assistance

Zusammenfassung

Michaels is hiring for a store team member in Oklahoma City. The role focuses on helping customers, maintaining a well-merchandised store, and providing a fast, friendly checkout experience with accurate cash handling. The associate will participate in truck unloading, restocking, and in-store processes to meet brand promises.

Applicants should have retail or customer service experience. The job requires standing, bending, lifting, and climbing to access shelves, with evenings/weekends possible.

Qualifikationen

• Retail or customer service experience preferred.
• Able to stand for long periods and move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.

Aufgaben

• Help customers locate products and provide solutions.
• Provide a fast, friendly checkout experience with cash handling to standards.
• Engage customers in Rewards program and Private Label Credit Card enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes including BOPIS and SFS.
• Participate in truck unload, stocking and planogram (POGs).
• Complete merchandise recovery and store recovery to stay well merchandised and in-stock.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs; adhere to SOPs and policies.
• Cross trained in Custom Framing selling and production.

Kenntnisse

Retail experience

Customer service

Jobbeschreibung

Michaels is hiring for a store team member in Oklahoma City. The role focuses on helping customers, maintaining a well-merchandised store, and providing a fast, friendly checkout experience with accurate cash handling. The associate will participate in truck unloading, restocking, and in-store processes to meet brand promises.

Applicants should have retail or customer service experience. The job requires standing, bending, lifting, and climbing to access shelves, with evenings/weekends possible.