Retail Associate: Customer Champion & Merchandising Pro

ALDI USA; Bloomfield Hills (MI); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) Plan

Company 401(k) Matching Contributions

Employee Assistance Program (EAP)

PerkSpot National Discount Program

Medical Insurance

Dental & Vision Insurance

Vacation & Holidays

Parental Leave

Disability Insurance

Life Insurance

AD&D Insurance

Voluntary Term Life Insurance

Job summary

ALDI USA is seeking a Store Associate in Michigan to assist customers, stock and merchandise, operate the POS, and maintain store cleanliness. The role involves collaboration with the ALDI team to deliver a high-quality shopping experience.

Starting wage is $19.00/hour with planned increases each year through Year 5, reflecting tenure and performance. This is a full-time, on-site position with benefits and opportunities for advancement.

Qualifications

• Ability to provide prompt and courteous customer service.
• Ability to operate all store equipment such as cash registers, floor scrubber, cardboard baler, pallet jacks, handheld devices, computers, etc.
• Ability to interpret and apply ALDI operating policies and procedures.
• Ability to effectively communicate both verbally and in writing.
• Ability to perform basic arithmetic such as addition, subtraction, multiplication, and division.
• Ability to follow instructions and pay attention to detail.
• Ability to work both independently and with others.
• Ability to organize, prioritize and complete assigned tasks to maximize productivity within established timeframes.
• Ability to maintain reliable and prompt attendance.
• Ability to meet availability requirements.

Responsibilities

• Models and fulfills all customer service principles and escalates concerns to store management as necessary.
• Informs store management of loss due to outdated or damaged products.
• Properly utilizes the POS system to accurately scan and process customer purchases and informs store management of scanning concerns or errors.
• Adheres to cash policies and procedures.
• Follows the line policy and opens additional check lanes as required to ensure an efficient checkout.
• Stocks shelves and displays neatly while following merchandising planograms to maximize sales.
• Complete curbside pickup orders by accurately retrieving items from the store, verifying order contents, and ensuring timely delivery to customers’ vehicles from the staging area.
• Maintains zone standards and merchandising standards at all times.
• Assists store management in achieving operational efficiency goals.
• Assists store management in achieving total loss goals.
• Complies with all established company policies and processes.
• Supports store management in providing a safe working environment by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining equipment in proper working order.
• Adheres to inventory procedures and product handling guidelines.
• Performs general cleaning tasks to company standards.

Skills

Customer service

Equipment operation

Policy interpretation

Communication skills

Arithmetic

Attention to detail

Teamwork

Time management

Attendance

Education

High school diploma or equivalent

Retail experience preferred

Tools

POS system

Cash register

Floor scrubber

Cardboard baler

Pallet jacks

Handheld devices

Computers

Job description

ALDI USA is seeking a Store Associate in Michigan to assist customers, stock and merchandise, operate the POS, and maintain store cleanliness. The role involves collaboration with the ALDI team to deliver a high-quality shopping experience.

Starting wage is $19.00/hour with planned increases each year through Year 5, reflecting tenure and performance. This is a full-time, on-site position with benefits and opportunities for advancement.