Retail Associate

Alterra; Stratton (VT); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Employee pass

Season passes

IKON pass

Healthcare options

401(k) plan

Tuition plan

Parental leave

Paid time off

Onsite clinic

Job summary

Alterra Stratton is seeking friendly Retail Associates for seasonal full-time and part-time roles. You will help guests find products, handle transactions, and keep the store well-merchandised while delivering excellent service. These positions offer $20.00 per hour and the chance to join a fun, dynamic team at a premier mountain resort.

Recruitment for this role will be ongoing through December, with perks and benefits per Alterra programs for eligible staff.

Qualifications

• Must be 16+ years of age.
• Previous retail or customer service experience preferred.
• Strong computer literacy.
• Self-motivated and dependable.
• Strong communication and organizational skills.

Responsibilities

• Assist customers in finding the right product for their needs and desires.
• Accurately and efficiently complete customer transactions.
• Handle cash accurately and operate computer procedures.
• Merchandise the store as directed by management.
• Answer the telephone according to Stratton’s standards.
• Follow daily opening and closing procedures for your location.
• Participate in retail/rental and corporate training programs.
• Know products and services offered at all locations and the Resort as a whole.
• Exceed guests' expectations and create memorable experiences for guests and colleagues.

Skills

Computer literacy

Self-motivated

Communication & organizational skills

Retail/customer service experience

Job description

Seasonal

At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT’S IN IT FOR YOU?

Stratton’s team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).

• Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
• Free or discounted multi-resort dependent season passes
• Free or discounted IKON pass
• Discounted golf & fitness center memberships
• Employee childcare rates & discounted seasonal programs
• Retail + F&B discounts
• Friends & family tickets
• Onsite medical clinic
• Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
• 401(k) plan with company match
• Discounted tuition plan
• Paid parental leave
• Paid sick time, FTO, Vacation

Additional perks & benefits for year round employees

POSITION SUMMARY

The Retail Associateis responsible forproviding excellent customerservice,while selling merchandise.The Retail Associate will contribute to the customer experience, ensuring each customer leaves satisfied. Seasonal full-time and part-time positions available through out our retail portfolio. This role is compensated at $20.00/hour.

Recruitment for this role will be ongoing through December.

ESSENTIAL DUTIES

• Assistthe customer in finding the right product for their needs anddesires

• Accurately and efficiently completing customer transactions

• Accurate cash handling and computer procedures

• Merchandising the store as directed by manager,supervisororlead

• Answer the telephone according to Stratton’s telephonestandard

• Follow daily opening & closing procedures for yourlocation

• Participate in all retail/rental & corporate trainingprograms

• Know the product and services offered in your location as well as other Retail/Rental locations and the Resort as awhole

• Continually exceed our guests’ expectations and create memories for both guests &employees

QUALIFICATIONS, KNOWLEDGE,SKILLAND ABILITY REQUIREMENTS

• Must be 16+ years of age

• Previousretail, or customer service experience, preferred

• Strong computer literacy

• Self-motivated

• Strong communication, and organizationalskills

PHYSICAL DEMANDS AND WORKING CONDITIONS

This position may berequiredtoworkevenings,weekendsand holidays.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonableaccommodations.

An Equal Opportunity Employer