Retail Associate

Abe Lincoln Hospitality LLC; Springfield (IL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401k Retirement Program

Employee Discount

Employee Assistance Program

Recognition Program

Job summary

Abraham Lincoln Presidential Library and Museum is seeking friendly, customer-service oriented individuals to work in our gift shop in Springfield, IL. You will greet visitors, guide product choices, and handle payments with the POS system while maintaining engaging displays.

The role emphasizes reliability, multi-tasking in a fast-paced setting, and a courteous attitude toward visitors from across the country who come to learn about history.

Qualifications

• High school diploma or equivalent preferred.
• 1 year retail sales experience preferred.
• 1 year experience with POS systems preferred.
• Ability to lift up to 50 lbs and stand for long periods.

Responsibilities

• Greet customers entering the store and provide friendly customer service.
• Guide and direct customers to appropriate products of interest and answer related inquiries.
• Assist customers with all museum related inquiries.
• Process payments using the point-of-sale system and handle money and cards.
• Restock and maintain displays with proper labeling.
• Participate in opening and closing procedures.
• Contribute to a positive work environment built on trust and respect.

Skills

Organizational skills

Communication skills

Multi-tasking under pressure

Punctuality

Physical stamina

Education

High school diploma or equivalent

Tools

POS systems

Job description

Ever wondered what it's like to work in a museum? Join our team at the Abraham Lincoln Presidential Library and Museum! Work in a one-of-a-kind environment, meet visitors from across the country, and be part of a team that helps bring history to life.

We're looking for customer service oriented, friendly faces to work in our gift shop!

Responsibilities

• Greet customers entering the store & provide friendly customer service
• Guide and direct customers to appropriate products of interest and answer related inquiries
• Assist customers with all museum related inquiries
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards and making change
• Restock and maintain displays (labeling correctly as needed) per Company standards
• Participate in closing, opening procedures
• Contribute to a positive environment where all employees trust and respect each other

Position Requirements

• Strong organizational skills and attention to detail
• Excellent communication skills to interact positively with others
• Ability to multi-task and perform well under pressure
• Dependable to always be on time and on schedule
• Able to lift frequently up to 25 lbs. and occasionally up to 50 lbs. Position also involves frequent bending, twisting, lifting and squatting and up to 8 hours per day on feet in a fast-paced environment.

Education and Experience

• Education: High school diploma or equivalent preferred
• Experience: Demonstrated ability to handle general math
• Minimum 1 year retail sales experience preferred
• Minimum 1 year experience with POS systems preferred

Pay Range

$15/hour

• 401k Retirement Program
• Employee Discount
• Employee Assistance Program
• Recognition Program

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, and all other status protected by law.