Café Associate

Explorus; Springfield (IL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

401k Retirement Program

Employee Discount

Employee Assistance Program

Recognition Program

Job summary

Abraham Lincoln Presidential Library and Museum is seeking cafe staff to provide friendly, efficient service in a museum setting. You will handle cashiering, food prep, and service while ensuring guest satisfaction and adherence to cafe procedures.

Ideal candidates will have 1+ year of customer service experience, POS familiarity, and the ability to work a variety of shifts in a fast-paced environment. Join a team delivering memorable guest experiences with quality food and beverage service.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of customer service experience preferred.
• POS experience and cafe prep/service experience preferred.
• Ability to work in a fast-paced cafe environment.

Responsibilities

• Perform cashiering, food prep and service duties.
• Assist with inventory, stocking and cleaning.
• Contribute to a teamwork-focused environment.
• Represent the cafe professionally according to policy.
• Process payments accurately using the POS system.
• Greet guests with a friendly, welcoming attitude.

Skills

Customer service

Cash handling

Teamwork

Communication skills

Education

High school diploma or equivalent

Tools

POS system

Job description

Ever wondered what it's like to work in a museum?

Join our team at the Abraham Lincoln Presidential Library and Museum! Work in a one-of-a-kind environment, meet visitors from across the country, and be part of a team that helps bring history to life.

We're looking for the right people to join our café staff in preparing and providing great food and beverages while delivering outstanding guest service.

Responsibilities:

• Perform all cafe duties including cashiering, food prep and service, inventory, stocking, cleaning, etc.
• Be a strong contributor to a teamwork environment and consistently adhere to scheduled work shifts
• Represent the company in a professional manner according to company policy
• Follow all company procedures with no deviation
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards and making change
• Greet all guests with a smile and maintain a positive attitude at all times

Position Requirements:

• Ability to work in a fast-paced environment involving frequent squatting, bending, twisting and lifting up to 40 lbs. and spending up to 8 hours per day standing
• Excellent customer service and people skills
• Ability to work a variety of day, night, weekend and holiday shifts up to 40 hours per week
• Ability to work independently with little or no supervision
• Strong communication and interpersonal skills
• Ability to meet and/or exceed customer service expectations

Education and Experience:

• High school diploma or equivalent required
• POS and Cafe prep and service experience preferred
• Customer Service experience (Minimum 1 year)

Pay Range:

$15/hour

Benefits:

• 401k Retirement Program
• Employee Discount
• Employee Assistance Program
• Recognition Program

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or all other protected status.