Retail Associate

Miami Heat Limited Partnership; Sioux Falls (SD); On-site; USD 24,000 - 36,000; Full time

Job summary

Sioux Falls Skyforce is seeking a Retail Associate to support game-day operations and drive in-venue merchandise sales. You will assist customers, process transactions, restock inventory, and help maintain an engaging store layout.

No prior retail experience required; the role emphasizes reliability, willingness to learn, and strong customer service. This on-site position offers hands-on experience in operations, order fulfillment, and e-commerce activities surrounding game events.

Qualifications

• Knowledge of inventory management, stock control, and merchandising.
• Visual merchandising skills and ability to maintain attractive displays.

Responsibilities

• Provide exceptional customer service to guests by guiding them through merchandise selections in the team retail store.
• Operate point-of-sale systems to process transactions accurately.
• Maintain organized merchandise displays and store layout.
• Restock inventory and communicate stock needs.
• Assist with receiving and organizing incoming merchandise.
• Support game day and event retail operations.
• Uphold loss prevention policies and secure merchandise.
• Maintain a clean, safe, welcoming store environment.

Skills

Inventory management

Visual merchandising

Education

High school diploma or GED

Tools

POS systems

Job description

The Sioux Falls Skyforce Game Operations team is hiring a Retail Associate! This role would be responsible for assisting with game-day setup while taking the lead in sales efforts and managing active inventory. Seeking driven and self-starting individuals looking for experience in retail sales, specifically operations, order fulfillment, e-commerce, and brick-and-mortar. Prior experience is not necessary.

ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list.

• Provide exceptional customer service to all guests by greeting, assisting, and guiding them through merchandise selections in the team retail store
• Operate point-of-sale systems to process transactions accurately, including cash, credit, and other accepted forms of payment
• Maintain organized and visually appealing merchandise displays, shelving, and store layout in accordance with established standards
• Restock inventory on the sales floor, monitor product levels, and communicate stock needs to the appropriate team members
• Assist with receiving, unpacking, tagging, and organizing incoming merchandise shipments
• Support game day and event retail operations, including extended hours, high-volume sales periods, and temporary retail locations throughout the venue
• Uphold loss prevention policies and procedures by maintaining awareness of the sales floor and securing merchandise appropriately
• Maintain a clean, safe, and welcoming store environment for guests and fellow team members at all times

Desired Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Knowledge of inventory management practices, including receiving, stocking, merchandising, and conducting inventory counts - Skill in visual merchandising and maintaining organized, visually appealing product displays

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.