Retail Associate

Ojo Spa Resorts; Ojo Caliente (NM); On-site; USD 17,000 - 22,000; Full time

Job summary

Ojo Caliente Mineral Springs Gift Shop is seeking a friendly Retail Associate to enhance visitor experiences in the Gift Shop. You will work as part of a team supporting daily operations and helping customers find merchandise.

The role emphasizes engaging communication, reliability, and the ability to learn the POS system while assisting with day-to-day tasks and showcasing merchandise to guests.

Qualifications

• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Ability to operate or learn the stores point-of-sale system.
• Read and interpret basic documents.

Responsibilities

• Assist the Assistant Retail Manager and Retail Manager with daily tasks.
• Create an engaging shopping experience for customers.
• Interact in a real and authentic way with visitors.
• Learn and operate the store's point-of-sale system as needed.

Skills

Communication

Customer service

Team player

Punctuality

Weekend availability

Active listening

Sales skills

POS system

Education

High school diploma or equivalent

Tools

POS system

Job description

Description

Are you an outgoing and engaging person who is looking to grow within a corporation? We are looking for a Retail Associate in the Gift Shop of Ojo Caliente Mineral Springs to create an engaging shopping experience for customers while interacting in a real and authentic way. The Retail Associate works as a team player by assisting the Assistant Retail Manger and Retail Manager with daily tasks.

Requirements

1. High school diploma (or equivalent) preferred.
2. Previous retail and/or customer service experience preferred.
3. On-the-job training provided.
4. Punctuality and reliability are critical.
5. Must be available to work at least one weekend day (Saturday or Sunday)
6. Excellent verbal communication skills.
7. Excellent active listening skills.
8. Excellent sales and customer service skills.
9. Ability to anticipate customers’ needs.
10. Ability to recommend merchandise to customers.
11. Ability to operate or to quickly learn the stores point-of-sale system.
12. Ability to read and interpret documents such as policies, operating and maintenance instructions, and procedure manuals.
13. Ability to lift and/or move up to 40 pounds at a time.
14. Prolonged periods of standing and walking throughout the retail space.