Retail Associate

EOS Hospitality LLC; Harwich (MA); Hybrid; USD 25,000 - 28,000; Full time

Job summary

EOS Hospitality LLC is seeking a seasonal retail associate for the resort shop in Harwich, MA. The role runs May through December and requires weekend and holiday availability. You will greet guests, recommend merchandise, and process transactions using a POS system.

Strong interpersonal and communication skills are essential, along with the ability to stand for long periods and lift up to 25 lbs. This position offers hourly pay and an opportunity to contribute to guest experiences at the resort.

Qualifications

• Experience in retail, merchandising, hospitality, or customer service preferred.
• Strong interpersonal and communication skills.
• Ability to operate a POS system and handle credit card transactions.
• Attention to detail and ability to multitask in a busy environment.

Responsibilities

• Greet and assist guests in a warm and professional manner.
• Provide product recommendations and information about merchandise.
• Process sales transactions accurately using a POS system.
• Maintain cleanliness and organization of the shop, including restocking merchandise.
• Monitor inventory levels and report low stock to the Retail Manager.
• Handle guest inquiries and resolve concerns courteously.
• Follow resort and shop policies for cash handling, security, and loss prevention.
• Work with resort staff to enhance guest experience.
• Perform other duties as assigned by the Retail Manager.

Skills

Interpersonal skills

Communication

POS operations

Attention to detail

Multitasking

Cash handling

Tools

POS system

Job description

Description

Key Responsibilities:

• Greet and assist guests in a warm and professional manner.
• Provide product recommendations and information about merchandise.
• Process sales transactions accurately using a point-of-sale (POS) system.
• Maintain cleanliness and organization of the shop, including restocking merchandise.
• Monitor inventory levels and report low stock to the Retail Manager.
• Handle guest inquiries and resolve any concerns in a courteous manner.
• Follow resort and shop policies for cash handling, security, and loss prevention.
• Work collaboratively with all resort staff to enhance the guest experience.
• Perform other duties as assigned by the Retail Manager.

Qualifications & Skills:

• Previous retail, merchandising, hospitality, or customer service experience preferred.
• Strong interpersonal and communication skills.
• Ability to operate a POS (point of sale) system, computer, and handle credit card transactions.
• Attention to detail and ability to multitask in a busy environment.
• Ability to stand for extended periods and lift up to 25 lbs.

Schedule Requirements:

• This is a seasonal position for the duration of May through December. Applicants must have a flexible schedule, including availability to work weekends and holidays.

Hourly Rate: $18 - $20 / hour depending on experience and qualifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.