Retail Assistant Store Manager: Lead Team & Service

Pop Mart

California (MO)

On-site

USD 28,000 - 34,000

Full time

37 hours ago
Be an early applicant
Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

401k
Health insurance
PTO
Paid sick leave
Family leave

Job summary

POP MART is seeking an Assistant Store Manager in Brea, CA to lead a high-performing retail team, drive sales, and deliver a premium customer experience. You will collaborate with the Store Manager to coach staff, manage daily operations, and ensure accurate merchandising and inventory control.

You will oversee opening/closing, cash handling, loss prevention, and staff scheduling while upholding POP MART’s brand standards and a welcoming store environment for collectors and enthusiasts.

Qualifications

  • 2+ years of retail leadership experience.
  • Proven ability to coach and develop retail teams.
  • Strong understanding of store operations and business metrics.
  • Passion for delivering exceptional customer experiences.
  • Interest in designer toys, collectibles, art, anime, gaming, or pop culture is valued.

Responsibilities

  • Lead, coach, and develop Brand Associates and Sales Leads to deliver strong performance.
  • Partner with the Store Manager to achieve sales goals and KPIs (sales, conversion, UPT, ATV).
  • Oversee daily store operations including opening/closing, cash handling, safety, and compliance.
  • Maintain merchandising standards, inventory accuracy, and back-of-house organization.
  • Drive store initiatives, product launches, and seasonal campaigns.
  • Serve as Manager on Duty and ensure an exceptional customer experience.

Skills

Retail leadership
Customer service
Team development
Sales coaching

Education

High School Diploma or equivalent

Job description

POP MART is seeking an Assistant Store Manager in Brea, CA to lead a high-performing retail team, drive sales, and deliver a premium customer experience. You will collaborate with the Store Manager to coach staff, manage daily operations, and ensure accurate merchandising and inventory control.

You will oversee opening/closing, cash handling, loss prevention, and staff scheduling while upholding POP MART’s brand standards and a welcoming store environment for collectors and enthusiasts.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Assistant Store Manager: Lead Team & Elevate Experience
Assistant Store Manager: Lead Team & Elevate Experience

Pop Mart • Brea (CA)

On-site
USD 28,000 - 34,000
401k
Health insurance
PTO
+2
Retail Store Lead: Inspire Teams, Elevate Service
Retail Store Lead: Inspire Teams, Elevate Service

Pop-Mart-Americas-Inc. • Glendale (CA)

On-site
USD 28,000 - 34,000
401k
Health insurance
PTO
+2
Lead Retail Experience & Growth Manager
Lead Retail Experience & Growth Manager

Pop Mart • Brea (CA)

On-site
USD 28,000 - 34,000
401k
Health insurance
PTO
+2
Retail Store Leader — Customer Experience & Sales Growth
Retail Store Leader — Customer Experience & Sales Growth

Pop Mart • California (MO)

On-site
USD 28,000 - 34,000
401k
Health insurance
PTO
+2
Retail Assistant Store Manager — Lead Brand & Customer Experience
Retail Assistant Store Manager — Lead Brand & Customer Experience

Pop Mart • California (MO)

On-site
USD 28,000 - 35,000
401k
Health insurance
PTO
+2
Retail Sales Lead: Elevate Experience & Store Performance
Retail Sales Lead: Elevate Experience & Store Performance

Pop Mart • Brea (CA)

On-site
USD 21,000 - 29,000
401k
Health insurance
PTO
+2
Retail Assistant Store Manager — Lead Team, Delight Customers
Retail Assistant Store Manager — Lead Team, Delight Customers

Pop-Mart-Americas-Inc. • Glendale (CA)

On-site
USD 28,000 - 35,000
401k
Health insurance
PTO
+2
Assistant Store Manager – Brand & Customer Experience Lead
Assistant Store Manager – Brand & Customer Experience Lead

POP MART Americas Inc. • Riverside (CA)

On-site
USD 58,741,000 - 73,068,000
401k
Health insurance
PTO
+2
Retail Assistant Manager: Lead Team & Store Experience
Retail Assistant Manager: Lead Team & Store Experience

Pop Mart • California (MO)

On-site
USD 27,000 - 34,000
401k
Health insurance
PTO
+3
Retail Assistant Store Manager - Lead & Elevate Pop Culture
Retail Assistant Store Manager - Lead & Elevate Pop Culture

Pop Mart • California (MO)

On-site
USD 28,000 - 34,000
401k
Health insurance
PTO
+2