Retail Assistant Store Manager — Lead Talent & Experience

Bath & Body Works; Richmond (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Merchandise discount 40%

DailyPay access

Health insurance

401k with company match

Tuition reimbursement

Job summary

Bath & Body Works is seeking an Assistant Store Manager in the Richmond area to partner with the Store Manager on building a high-performing team and delivering exceptional customer experiences. This role focuses on leadership, coaching, and daily store operations to drive growth, brand standards, and associate development.

You will lead staffing, set performance expectations, and model selling behaviors rooted in our values.

Qualifications

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Prior experience in a manager role, preferably in a retail setting.
• Thrives in a customer-first based retail environment.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Set and reinforce performance expectations, goals, and accountability.
• Act as Manager on Duty when scheduled to address customer experience and store operations.
• Lead with Sales Leadership Team to improve results and execute plans.
• Implement floorset direction to highlight product storytelling.

Skills

Sales leadership

Customer service

Communication

Coaching

Education

High school diploma

Tools

POS systems

Inventory management

Job description

Bath & Body Works is seeking an Assistant Store Manager in the Richmond area to partner with the Store Manager on building a high-performing team and delivering exceptional customer experiences. This role focuses on leadership, coaching, and daily store operations to drive growth, brand standards, and associate development.

You will lead staffing, set performance expectations, and model selling behaviors rooted in our values.