Retail Assistant Store Manager - Lead, Inspire & Grow

Bath & Body Works; Bluffton (SC); Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

40% merchandise discount

DailyPay on-demand wages

401k with match

Descripción de la vacante

Bath & Body Works is seeking an Assistant Store Manager to partner with the Store Manager to develop outstanding associates, deliver exceptional customer experiences, and drive growth across the store. Our store leaders are brand ambassadors who thrive on connections with customers, coach teams, manage operations, and uphold Our Values while delivering selling results.

This role requires motivating teams, ensuring staffing, executing floorset direction, and maintaining safety standards to create

Formación

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Prior experience in a manager role, preferably in a retail setting.
• Thrives in a customer-first based retail environment.
• Ability to foster a customer-focused selling culture.
• Effective communication skills, being open to feedback, and the ability to adapt quickly.
• Ability to provide in-the-moment coaching to associates.
• Ability to de-escalate store and customer situations effectively.
• Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

Responsabilidades

• Attract, hire, develop, inspire, and retain top talent.
• Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates.
• Responsible for leadership tasks as delegated by the Store Manager including acting as Manager on Duty when scheduled.
• Partner with Sales Leadership Team to support action plans that improve results and ensure effective execution of operational activities.
• Implement and sustain floorset direction to optimize the business and bring the product story to life.
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpretation of directives.
• Set the direction and goals for the day/shift when associates arrive for work.
• Provide individual and team performance feedback and recommendations to managers.
• Meet payroll targets by ensuring appropriate sales floor coverage and a selling focus.
• Lead exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Train, coach, reward, and motivate associates to improve selling and the customer experience.

Conocimientos

Sales

Customer service

Operations

Educación

High school diploma or GED

Descripción del empleo

Bath & Body Works is seeking an Assistant Store Manager to partner with the Store Manager to develop outstanding associates, deliver exceptional customer experiences, and drive growth across the store. Our store leaders are brand ambassadors who thrive on connections with customers, coach teams, manage operations, and uphold Our Values while delivering selling results.

This role requires motivating teams, ensuring staffing, executing floorset direction, and maintaining safety standards to create