Retail Assistant Store Manager - Lead, Commission & Benefits

Midwest Pawn; Herrin (IL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Comprehensive benefits

Earned Wage Access

Vacation and sick time

Tuition reimbursement

Employee discounts

401k program

Pet insurance

Job summary

Midwest Pawn is seeking an Assistant Store Manager in the United States. The role combines supervision of staff, sales leadership, and daily store operations with a focus on customer satisfaction and profitability.

You will partner with the Store Manager to recruit, train, and retain staff while meeting financial goals and protecting assets. The position emphasizes a customer-centric environment and teamwork across shifts.

Qualifications

• Must be able to supervise others effectively.
• Cash handling and basic banking procedures.
• Able to operate POS systems and basic office machines.
• Customer service oriented with a proactive mindset.

Responsibilities

• Facilitate a customer-centric environment and address issues promptly.
• Train Pawnbrokers to meet FirstCash standards.
• Recruit top talent and manage store staff scheduling.
• Open/close the store, count cash, and safeguard assets.
• Manage inventory, loans, merchandising, and store reporting.

Skills

Supervision

Cash handling

POS systems

Customer service

Education

High School Diploma/GED

Tools

POS software

Job description

Midwest Pawn is seeking an Assistant Store Manager in the United States. The role combines supervision of staff, sales leadership, and daily store operations with a focus on customer satisfaction and profitability.

You will partner with the Store Manager to recruit, train, and retain staff while meeting financial goals and protecting assets. The position emphasizes a customer-centric environment and teamwork across shifts.