Retail Assistant Store Manager - Commission & Bonus Eligible

Cash America Pawn; Tulsa (OK); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Unlimited Commission

Store Performance Bonus

Earned Wage Access

Employee discounts

Vacation Time

401(k) auto-enrollment

Tuition reimbursement

Job summary

Cash America Pawn is seeking an experienced Assistant Store Manager to help lead our team. You will coach employees, drive store performance, build customer relationships, and develop your leadership skills in a fast-paced retail environment.

You’ll partner with the Store Manager to support daily operations, develop team members, deliver exceptional service, and help drive profitability. You’ll gain hands-on leadership experience with jewelry, electronics, tools, and more.

Qualifications

• Minimum 18 years old with a high school diploma or GED.
• Previous leadership or supervisory experience preferred.
• Strong leadership, coaching, and customer service skills.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule including weekends and holidays.

Responsibilities

• Support daily store operations and serve as Manager on Duty when needed.
• Deliver exceptional customer service and resolve customer concerns.
• Coach, train, and develop team members to meet company standards.
• Assist with recruiting, hiring, and retaining top talent.
• Help drive store sales, profitability, and performance goals.
• Maintain inventory accuracy and support asset protection initiatives.
• Open and close the store, including cash handling and operational procedures.
• Monitor loan and buying transactions to ensure compliance and accuracy.
• Maintain attractive merchandising and store presentation standards.
• Analyze performance metrics and support the achievement of business objectives.
• Build product knowledge across a wide variety of merchandise categories.

Skills

Leadership

Coaching

Customer service

Team development

Communication

Education

High school diploma or GED

Tools

Retail checkout systems

Job description

Cash America Pawn is seeking an experienced Assistant Store Manager to help lead our team. You will coach employees, drive store performance, build customer relationships, and develop your leadership skills in a fast-paced retail environment.

You’ll partner with the Store Manager to support daily operations, develop team members, deliver exceptional service, and help drive profitability. You’ll gain hands-on leadership experience with jewelry, electronics, tools, and more.