Retail Assistant Store Manager — Customer Experience Lead

Dollar General; Nevada (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager to help maintain a clean, customer-first store and support the Store Manager with supervision, merchandising, and deposits.

The role includes stocking, cashiering, scheduling, training, and safety meetings, ensuring planograms and inventory accuracy while protecting assets and reducing losses.

This position requires strong communication and organizational skills in a fast-paced environment, with on-site work and occasional bank-related duties.

Qualifications

• Strong customer service leadership and interpersonal skills.
• Experience supervising store staff and coordinating workloads.
• Ability to manage cash handling, deposits, and refunds.
• Attention to loss prevention and asset protection.
• Ability to read and apply procedures and safety rules.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service leadership

Supervisory experience

Cash handling

Merchandising

Communication skills

Problem solving

Education

High school diploma or equivalent

Job description

Dollar General is seeking an Assistant Store Manager to help maintain a clean, customer-first store and support the Store Manager with supervision, merchandising, and deposits.

The role includes stocking, cashiering, scheduling, training, and safety meetings, ensuring planograms and inventory accuracy while protecting assets and reducing losses.

This position requires strong communication and organizational skills in a fast-paced environment, with on-site work and occasional bank-related duties.