Retail Assistant Store Manager

Goodwill Industries of Northwest NC; Winston-Salem (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking Retail Assistant Managers to lead teams in a dynamic retail environment. This role emphasizes customer service, teamwork, and integrity while providing opportunities for professional growth. As a Retail Assistant Manager, you will guide staff to meet production and sales goals, ensuring a positive atmosphere for both employees and customers. With a commitment to community support, this nonprofit organization offers competitive pay and comprehensive benefits to its dedicated team members. Join a mission-driven team that values teamwork and personal growth while making a significant impact in your local community.

Benefits

Paid Time Off (PTO)

Medical Insurance

Dental and Vision Coverage

Tuition Reimbursement

Employee Assistance Program

403(b) Retirement Savings Plan

Money Purchase Pension Plan

Short & Long-Term Disability

Free Telehealth

Corporate Discount Programs

Qualifications

• 3+ years of retail experience with supervisory responsibilities.
• Strong leadership and customer service skills are essential.

Responsibilities

• Lead store staff to meet production and sales goals.
• Ensure a positive environment for customers and staff.
• Handle cash register and customer service tasks.

Skills

Customer Service

Teamwork

Leadership

Integrity

Resourcefulness

Education

High School Diploma or equivalent

Job description

Goodwill believes strongly in supporting our team members and offers excellent benefits, professional development, and opportunities for internal career growth. We are continuously looking for opportunities to expand our benefits program to accommodate the needs of our team members. While this list is not all-inclusive, some of the many benefits we offer to all employees are:

• Paid Time Off (PTO)
• Money Purchase Pension Plan
• 403(b) Retirement Savings Plan
• Employee Assistance Program
• Free Telehealth
• Employee Referral Program
• Quarterly Incentive Programs (for all retail positions)
• Corporate Discount Programs

In addition, we offer the following benefits for our full-time team members working 30 or more hours per week:

• Medical Insurance
• Prescription Coverage
• Dental and Vision Coverage
• Flex Spending Accounts (Medical and Dependent Care)
• Short & Long-Term Disability
• Life Insurance
• Tuition Reimbursement

Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.

WHY WORK FOR GOODWILL?
Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Want to learn more about Goodwill? Please go to our website:https://www.goodwillnwnc.org/about/

JOB DESCRIPTION:
Our Retail Assistant Managers lead by example through fair delegation and hands-on work in every store area. They demonstrate a commitment to friendly customer service and teamwork. They show integrity, following company guidelines in letter and spirit. They hold associates and self accountable for meeting company goals, treating all staff with respect and fairness. They show integrity and resourcefulness and enjoy a varied and very fast-paced environment.

Retail Assistant Managers will be responsible for the following duties:

1. Ensuring that production goals are met by staff.
2. Creating a positive store environment for staff and customers.
3. Payroll/timekeeping.
4. Assisting in ensuring production goals and sales goals are met.
5. Closing store, reconciling cash with daily sales reports and securing facility for night.
6. Cash register/customer service.
7. Receiving, pricing and stocking donations. (Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds.)
8. Hanging/Inspecting/Tagging textile & clothing in a production style setting.

EDUCATION: High School Diploma or equivalent preferred.

EXPERIENCE: Requires three or more years of retail experience plus experience in a supervisory role. Prefer experience as a key holder.

HOURS: Stores are open M-Sat from 10am-8pm and open at 1pm on Sundays.

PAY: $17.21

EOE, E-Verify Employer