Retail Assistant Store Manager (Floater)

Goodwill Industries of Northwest NC; Winston-Salem (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established nonprofit organization is seeking a Retail Assistant Manager - Floating to lead by example in a fast-paced environment. This role involves ensuring production and sales goals are met while fostering a positive atmosphere for both staff and customers. With a commitment to integrity and teamwork, the ideal candidate will have a strong retail background and supervisory experience. Join a mission-driven team that values community impact and employee development, where your contributions will make a real difference in the lives of those served. If you thrive in dynamic settings and are passionate about customer service, this opportunity is perfect for you.

Benefits

Paid Time Off (PTO)

Money Purchase Pension Plan

403(b) Retirement Savings Plan

Employee Assistance Program

Free Telehealth

Employee Referral Program

Quarterly Incentive Programs

Corporate Discount Program

Medical Insurance

Tuition Reimbursement

Qualifications

• 3+ years of retail experience, including supervisory role.
• High School Diploma or equivalent preferred.

Responsibilities

• Ensure production and sales goals are met by staff.
• Create a positive store environment for staff and customers.
• Handle payroll and timekeeping responsibilities.

Skills

Customer Service

Team Leadership

Time Management

Retail Operations

Cash Handling

Education

High School Diploma or equivalent

Job description

Goodwill believes strongly in supporting our team members and offers excellent benefits, professional development, and opportunities for internal career growth. We are continuously looking for opportunities to expand our benefits program to accommodate the needs of our team members. While this list is not all-inclusive, some of the many benefits we offer to all employees are:

• Paid Time Off (PTO)
• Money Purchase Pension Plan
• 403(b) Retirement Savings Plan
• Employee Assistance Program
• Free Telehealth
• Employee Referral Program
• Quarterly Incentive Programs (for all retail positions)
• Corporate Discount Program

In addition, we offer the following benefits for our full-time team members working 30 or more hours per week:

• Medical Insurance
• Prescription Coverage
• Dental and Vision Coverage
• Flex Spending Accounts (Medical and Dependent Care)
• Short & Long-Term Disability
• Life Insurance
• Tuition Reimbursement

WHY WORK FOR GOODWILL?

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 50 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Want to learn more about Goodwill? Go to: https://www.goodwillnwnc.org/about/

JOB DESCRIPTION:

Our Retail Assistant Manager - Floating leads by example through fair delegation and hands-on work in every store area. They demonstrate a commitment to friendly customer service and teamwork. They show integrity, following company guidelines in letter and spirit. They hold associates and self accountable for meeting company goals, treating all staff with respect and fairness. They show integrity and resourcefulness and enjoy a varied and very fast-paced environment. This position will serve in various capacities throughout a district.

Retail Assistant Manager - Floating will be responsible for the following duties:

1. Ensuring that production goals are met by staff.
2. Creating a positive store environment for staff and customers.
3. Payroll/timekeeping.
4. Assisting in ensuring production goals and sales goals are met.
5. Closing store, reconciling cash with daily sales reports and securing facility for night.
6. Cash register/customer service.
7. Receiving, pricing and stocking donations. (Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds.)
8. Hanging/Inspecting/Tagging textile & clothing in a production style setting.

EDUCATION: High School Diploma or equivalent preferred.

EXPERIENCE: Requires three or more years of retail experience plus experience in a supervisory role. Prefer experience as a key holder.

HOURS: Stores are open M-Sat from 10am-8pm and open at 1pm on Sundays.

PAY: $17.21 per hour

EOE, E-Verify Employer