Retail Assistant Store Manager

Bath & Body Works; Greensboro (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to join their dynamic team. This role offers the chance to lead and inspire a diverse group of associates while delivering exceptional customer experiences. As a key member of the retail leadership team, you will focus on driving sales results, fostering a customer-centric culture, and ensuring operational excellence. With a commitment to diversity and community, this position provides an opportunity to make a meaningful impact while enjoying competitive benefits and a supportive work environment.

Benefits

DailyPay access

Tuition-free education

40% merchandise discount

Health, dental, and vision insurance

Paid time off

Family benefits including paid maternity leave

Qualifications

• Experience leading teams in a customer-focused environment.
• Proven ability to drive sales and achieve results.

Responsibilities

• Attract, hire, and develop top talent for the store.
• Drive high-performance and meet payroll targets.
• Deliver engaging customer experiences through effective leadership.

Skills

Team Leadership

Sales Management

Customer Engagement

Communication Skills

Coaching

Education

High School Diploma or GED

Job description

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.

Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As an Assistant Store Manager, you will enjoy the opportunity to work in partnership with the Store manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent
• Teach, coach, and train to improve the success and selling potential of all associates
• Effectively and fairly lead and drive high-performance of all associates.
• Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates
• Build highly satisfied and loyal customer base through engagement, conversion and gathering customer phone and e-mail information
• Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus
• Implement and sustain magazine direction to optimize business and bring the product story to life
• Consistently lead the focus on delivering emotionally engaging customer experiences while implementing sales strategies
• Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
• Maintain policies and procedures
• Incorporate asset protection and safety messages into daily operations

Qualifications

• Prior experience in leading teams in a customer-based sales environment
• Proven track record driving sales results
• Strong communication and ability to foster a customer centric selling culture
• Able to provide in the moment coaching to associates
• Availability for varied weekly shifts including weekend, closing and peak periods
• Prior sales management experience preferred

Education

• High School Diploma or GED Certificate

Core Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

• On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it ... daily, weekly or whenever a need arises.
• Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund.
• 40% merchandise discount and free product that encourages you to come back to your senses!
• Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
• No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates.
• Opportunity for paid time off and additional family benefits including paid maternity and parental leave.

For more details, visit bbwbenefits.com.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws.