Retail Assistant Store Manager

Goodwill Industries of Northwest North Carolina, Inc.; Winston-Salem (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established nonprofit organization is seeking a Retail Assistant Manager to lead a dynamic team in a fast-paced retail environment. This role emphasizes the importance of customer service and teamwork, ensuring that production and sales goals are consistently met. With a commitment to integrity and resourcefulness, you will be responsible for creating a welcoming atmosphere for both staff and customers. The position offers competitive pay and the chance to make a meaningful impact in the community. Join a mission-driven team where your contributions help transform lives and foster growth within the community.

Benefits

Paid Time Off (PTO)

403(b) Retirement Savings Plan

Employee Assistance Program

Employee Referral Program

Quarterly Incentive Programs

Corporate Discount Programs

Medical Insurance

Prescription Coverage

Dental and Vision Coverage

Tuition Reimbursement

Qualifications

• 3+ years of retail experience, including supervisory roles.
• Strong commitment to customer service and teamwork.

Responsibilities

• Lead staff to meet production and sales goals.
• Create a positive store environment for customers.
• Handle payroll and timekeeping responsibilities.

Skills

Customer Service

Team Leadership

Time Management

Cash Handling

Education

High School Diploma or equivalent

Job description

58 Reynolda Store
Winston-Salem, NC 27106, USA

Description

Goodwill believes strongly in supporting our team members and offers excellent benefits, professional development, and opportunities for internal career growth. We are continuously looking for opportunities to expand our benefits program to accommodate the needs of our team members. While this list is not all-inclusive, some of the many benefits we offer to all employees are:

• Paid Time Off (PTO)
• 403(b) Retirement Savings Plan
• Employee Assistance Program
• Employee Referral Program
• Quarterly Incentive Programs (for all retail positions)
• Corporate Discount Programs

In addition, we offer the following benefits for our full-time team members working 30 or more hours per week:

• Medical Insurance
• Prescription Coverage
• Dental and Vision Coverage
• Flex Spending Accounts (Medical and Dependent Care)
• Short & Long-Term Disability
• Life Insurance
• Tuition Reimbursement

Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.

WHY WORK FOR GOODWILL?
Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast-paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

JOB DESCRIPTION:

Our Retail Assistant Managers lead by example through fair delegation and hands-on work in every store area. They demonstrate a commitment to friendly customer service and teamwork. They show integrity, following company guidelines in letter and spirit. They hold associates and self accountable for meeting company goals, treating all staff with respect and fairness. They show integrity and resourcefulness and enjoy a varied and very fast-paced environment.

Retail Assistant Managers will be responsible for the following duties:

1. Ensuring that production goals are met by staff.
2. Creating a positive store environment for staff and customers.
3. Payroll/timekeeping.
4. Assisting in ensuring production goals and sales goals are met.
5. Closing store, reconciling cash with daily sales reports and securing facility for night.
6. Cash register/customer service.
7. Receiving, pricing and stocking donations. (Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds.)
8. Hanging/Inspecting/Tagging textile & clothing in a production style setting.

EDUCATION:

High School Diploma or equivalent preferred.

EXPERIENCE:

Requires three or more years of retail experience plus experience in a supervisory role. Prefer experience as a key holder.

HOURS:

Stores are open M-Sat from 10am-8pm and open at 1pm on Sundays.

PAY:

$17.21