Retail Assistant Store Manager

Jobvite, Inc.; Palo Alto (CA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision

FSA options

Paid time off

401(k) match

Life insurance

Long-term disability

Employee discount

Job summary

Fashionphile in Palo Alto is seeking an Assistant Store Manager to support operations, drive sales, and deliver exceptional customer experiences. You will lead the sales team, coach associates, and ensure daily store operations run smoothly.

3+ years in retail with leadership experience is required, along with strong communication and organizational skills. The role offers comprehensive benefits and an opportunity for growth within a fast-paced environment.

Qualifications

• 3+ years of retail experience with at least 1 year in a supervisory or leadership role.
• Strong leadership, communication, and interpersonal skills.
• Proven ability to drive sales and meet store goals.
• Strong organizational and problem-solving abilities.
• Tech savvy with the ability to work with multiple tech devices, google drive and apple products.
• Reliability, punctuality, and ability to work flexible shifts including evenings, weekends, and holidays.

Responsibilities

• Assists Store Manager in achieving sales targets and KPIs.
• Leads by example in delivering excellent customer service and building client relationships.
• Monitors floor activity, coaches associates, and handles customer concerns promptly.
• Provides ongoing coaching, feedback, and recognition to foster team growth.
• Supports scheduling to ensure proper coverage.
• Oversees daily store operations including opening/closing, cash handling, merchandising, and policy compliance.

Skills

Leadership

Communication

Interpersonal skills

Sales-driven

Organizational skills

Problem-solving

Tech savvy

Reliability

Punctuality

Flexibility

Tools

Google Drive

Apple devices

Job description

About the Opportunity

The Assistant Store Manager supports the Store Manager in overseeing daily operations, driving sales, and delivering exceptional customer experiences. This role provides leadership to the sales team, ensures operational excellence, and helps maintain a positive and motivating work environment. The Assistant Store Manager also serves as acting Store Manager in their absence. Responsibilities include:

• Supporting the Store Manager in achieving or exceeding sales targets and key performance metrics
• Leading by example in delivering excellent customer service and building strong client relationships
• Monitoring sales floor activity, coach associates, and ensure customer concerns are handled promptly
• Providing ongoing coaching, feedback, and recognition to foster team growth and engagement
• Supporting scheduling to ensure proper coverage
• Overseeing daily store operations, including opening/closing procedures, cash handling, merchandising, and compliance with company policies & procedures

What We’re Looking For

• 3+ years of retail experience, with at least 1 year in a supervisory or leadership role
• Strong leadership, communication, and interpersonal skills
• Proven ability to drive sales and meet store goals
• Strong organizational and problem-solving abilities
• Tech savvy with the ability to work with multiple tech devices, google drive and apple products
• Reliability, punctuality, and ability to work flexible shifts including evenings, weekends, and holidays

What We Offer

• Medical, Dental and Vision Coverage
• FSA options for Medical, Dependent Care & Commuter Benefits
• Paid Time off, Paid Sick Time, and Paid Holidays
• 401(k) with generous match program
• Free Life Insurance and AD&D
• Long-Term Disability Insurance
• Employee Discount

Pay Rate: The target hiring range for this position is $25/HR - $29/HR for all New Hires into FASHIONPHILE's Palo Alto CA location. This role is also eligible for uncapped commission at 1%.