Store Assistant Manager

Steve Madden; Baton Rouge (LA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits &

401K Eligibility over the age of 21

Paid time off

Employee discount

Job summary

Steve Madden is seeking a Store Assistant Manager (full-time) in Baton Rouge to work with the Store Manager on daily operations, drive sales, and lead a team of brand advocates to deliver an exceptional customer experience that mirrors our brand values.

Responsibilities include merchandising, inventory control, staff training, scheduling, and enforcing loss prevention and safety policies. A 3–5 year retail background and a high school diploma are required, with strong communication and teamwork.

Qualifications

• 3–5 years of retail experience required.
• Strong verbal and written communication skills.
• Ability to develop staff and coach team members.
• Excellent organizational skills and ability to coordinate resources.

Responsibilities

• Assist in store operations alongside the Store Manager to maximize profitability.
• Guide and motivate a team to deliver exceptional customer experiences.
• Implement visual merchandising and maintain brand standards.
• Ensure proper replenishment and inventory control on the selling floor.
• Support in hiring and training qualified candidates.
• Ensure compliance with loss prevention and safety policies.
• Process transactions and use POS system to manage information.
• Be flexible and support other duties as needed.

Skills

Retail experience

Team development

Communication

Education

High school diploma or equivalent

Tools

POS system

Job description

Store Assistant Manager (F/T)

The Store Assistant Manager is responsible for working with the Store Manager on all store operations. The Store Assistant Manager plays a vital role in guiding, developing, and motivating a team of brand advocates to ensure an exceptional customer experience that aligns with the company’s brand values.

Responsibilities

• Partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and compliant with company standards.
• Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences.
• Partner with the Store Manager to implement visual merchandising directives to maintain the company's brand strategies.
• Ensure appropriate replenishment of merchandise on the selling floor.
• Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.
• Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
• Foster an environment of development and accountability.
• Process information or merchandise through the computer system and POS register system.
• Assist Store Manager in the selection and hiring of qualified candidates.
• Be flexible and occasionally perform work outside your specific role.

Requirements

• Minimum of 3-5 years of retail experience.
• High school diploma or equivalent.
• Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs.
• Strong verbal and written communication skills
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
• Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.
• Ability to process information or merchandise through the computer system and POS register system.

Benefits

• Medical, Dental, Vision Benefits & Flexible Spending Accounts
• Life & Short/Long-Term Disability Benefits
• 401K Eligibility over the age of 21 with Company match after 6 months of employment
• Paid time off benefits including paid vacation, sick time, voting
• Virtual Health Care
• 50% off employee discount and 40% off immediate family discount
• Friends and Family Discount Events
• Free shoe every season/quarter
• Employee Assistance Program
• Tuition Reimbursement Program
• Career Growth
• Employee Referral Program