Retail Assistant Manager - Vision & Guest Experience

Target Optical; Layton (UT); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Bonus/commission plan

Job summary

Target Optical in Layton, Utah, is seeking an Assistant Manager to lead the guest experience and daily operations. This role partners with the Store Manager to deliver profitable sales, coach the team, and uphold the Target Optical Way in every customer interaction.

The position requires a Bachelor’s degree or equivalent, 2+ years in retail or customer service, and ABO certification is a plus. A strong focus on teamwork, coaching, and brand standards is essential.

Qualifications

• Bachelor’s Degree or equivalent.
• ABO Certified (Preferred).
• 2+ years retail or customer service experience.
• Selling Skills.
• Self-Motivated.
• Selection and Recruitment.
• Critical Thinking.
• Collaborative.
• Accountable to Results.
• Coach and Develop Others.

Responsibilities

• Partners with the Optical Store Manager to build plans to deliver profitable store sales measured by current objectives.
• Delivers the daily sales goal by flawless execution of the WOW! Guest Experience behaviors.
• Ensures, influences and inspires the team to deliver a simple, fun and in-style fashion experience by modeling the Target Optical Way.
• Provides floor leadership to ensure that guests will receive a ‘best in class’ experience by providing guidance and direction to team members.
• Creates, lives and teaches the culture to build brand awareness by attracting new guests daily from the Host to Optical.
• Supports the Optical Store Manager with maintaining professional business partnerships with the Target Optical doctor and Target Host.
• Proactively recruits, interviews, trains, develops, motivates and retains Brand right Optical Team Members (OTM).
• Supports Store Manager with Team Member accountability by providing Team Members with Coaching and Development to deliver the WOW! Guest Experience through regular touch bases.
• Supports Store Manager to ensure eSchedule, Guest Retention, Guest Driving Behaviors and all current Brand initiatives are in compliance.
• Partners with Store Manager to ensure all operating policies and procedures are followed at the highest level to include merchandising and store presentation, timely and accurate implementation of approved marketing programs and promotions, the accurate completion of all sales transactions, and utilization of all sales strategies and resources.
• Models the Target Optical Personal Style Dress Code.

Skills

Selling skills

Self-motivated

Critical thinking

Collaborative

Accountable to results

Coach and develop others

Education

Bachelor’s Degree or equivalent

Job description

Target Optical in Layton, Utah, is seeking an Assistant Manager to lead the guest experience and daily operations. This role partners with the Store Manager to deliver profitable sales, coach the team, and uphold the Target Optical Way in every customer interaction.

The position requires a Bachelor’s degree or equivalent, 2+ years in retail or customer service, and ABO certification is a plus. A strong focus on teamwork, coaching, and brand standards is essential.