Retail Assistant Manager - Training Provided, Year-Round

Phantom Fireworks group; North East (Erie County); On-site; USD 42,000 - 54,000; Full time

Job summary

Phantom Fireworks is seeking a dynamic Assistant Manager to join our Erie showroom. You will support store operations, lead staff, and ensure a safe, well-stocked environment year-round.

The role emphasizes training, scheduling, inventory control, and financial reporting, with occasional travel for trainings and conferences. Excellent customer service and proactive problem-solving are essential for success.

Qualifications

• Previous retail or supervisory experience preferred.
• Strong leadership, organizational, and multitasking skills.
• Experience with cash handling and basic financial reporting.
• Proficiency with POS and inventory systems.
• Strong communication and customer service skills.
• Ability to identify and resolve issues proactively.
• Ability to stand for extended periods and work flexible hours.
• Ability to work seasonal hours.
• Willingness to travel for training and conferences.

Responsibilities

• Support the Showroom Manager in all aspects of store operations.
• Maintain a safe, clean, and fully stocked store environment.
• Hire, train, schedule, and supervise employees.
• Ensure compliance with company policies and document/report issues.
• Oversee inventory management, including cycle counts and discrepancy resolution.
• Manage cash handling, daily balancing, deposits, and financial reporting.
• Complete weekly reconciliations (banking, payroll, expenses, petty cash).
• Maintain proficiency in POS, inventory, and ordering systems.
• Oversee store security, including equipment checks and monitoring potential risks.
• Assist with local advertising, signage, and community engagement efforts.
• Conduct performance evaluations and provide ongoing coaching.
• Attend required trainings, meetings, and annual conferences (travel required).
• Perform other related duties as assigned

Skills

Retail supervision

Leadership

Organizational skills

Multitasking

Cash handling

Financial reporting

POS systems

Inventory systems

Communication

Customer service

Issue resolution

Stamina

Flexible hours

Seasonal hours

Travel

Job description

Phantom Fireworks is seeking a dynamic Assistant Manager to join our Erie showroom. You will support store operations, lead staff, and ensure a safe, well-stocked environment year-round.

The role emphasizes training, scheduling, inventory control, and financial reporting, with occasional travel for trainings and conferences. Excellent customer service and proactive problem-solving are essential for success.