Retail Assistant Manager: Team Lead & Customer Service

R301US Hibbett Retail, Inc.; Thomasville (AL); On-site; USD 17,000 - 19,000; Full time

Job summary

Hibbett I City Gear in Thomasville, Alabama, is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, scheduling, and customer service. The role requires knowledge of product areas, policy adherence, and leadership in the absence of the Store Manager.

You will assist in recruiting and training staff, monitor inventory and sales trends, and help drive profitability while maintaining high standards of service. Hourly pay is $12.65.

Qualifications

• Retail experience, preferably footwear/apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to supervise a team and meet store goals.
• Self-starter with initiative.
• Attention to detail and multi-tasking.

Responsibilities

• Assist Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume store responsibility in the Store Manager's absence.
• Assist in personnel recruiting, training, and evaluation.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales statistics, and expenses to support profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Maintain awareness of inventory movement and customer trends.
• Promote and sell services and merchandise offered by Hibbett I City Gear.
• Uphold policies and procedures as listed in manuals and memos.

Skills

Retail experience

Customer service

Leadership

Communication

Team player

Job description

Hibbett I City Gear in Thomasville, Alabama, is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, scheduling, and customer service. The role requires knowledge of product areas, policy adherence, and leadership in the absence of the Store Manager.

You will assist in recruiting and training staff, monitor inventory and sales trends, and help drive profitability while maintaining high standards of service. Hourly pay is $12.65.