Retail Assistant Manager - Customer-Centric Leader

R301US Hibbett Retail, Inc.; Decatur (AL); On-site; USD 15,000 - 19,000; Full time

Job summary

Hibbett I City Gear in Decatur, AL is hiring an Assistant Manager to support the Store Manager in day-to-day operations at Decatur Mall. The role covers sales, merchandising, restocking, scheduling, and customer service to meet store goals.

The position is non-exempt and paid hourly at $12.65. Ideal candidates have 1–3 years of customer service experience, strong communication, and leadership potential to supervise staff in the Store Manager’s absence.

Qualifications

• Experience in retail, preferably footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet goals and profits.
• Self-starter with initiative and reliability.
• Strong attention to detail and multi-tasking ability.
• Team player with passion for customer service and selling merchandise.

Responsibilities

• Assist Store Manager in selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales statistics, and expenses to help profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Keep Store Manager informed about inventory movement and customer trends.
• Maintain high-quality customer service per the customer service manual.

Skills

Customer service

Interpersonal skills

Communication skills

Team leadership

Detail oriented

Job description

Hibbett I City Gear in Decatur, AL is hiring an Assistant Manager to support the Store Manager in day-to-day operations at Decatur Mall. The role covers sales, merchandising, restocking, scheduling, and customer service to meet store goals.

The position is non-exempt and paid hourly at $12.65. Ideal candidates have 1–3 years of customer service experience, strong communication, and leadership potential to supervise staff in the Store Manager’s absence.