Assistant Store Manager - Retail Ops & Customer Service

R301US Hibbett Retail, Inc.; Alexander City (AL); On-site; USD 17,000 - 18,000; Full time

Job summary

Hibbett I City Gear in Alexander City, Alabama is hiring an Assistant Manager to support the Store Manager in day-to-day operations, merchandising, and customer service. The role covers supervising staff, planning actions to meet store goals, and providing guidance across departments.

The position emphasizes strong customer service, product knowledge, and the ability to run the store in the manager's absence while upholding company policies and visual standards.

Qualifications

• Experience in retail, preferably footwear/apparel.
• 1–3 years of customer service experience.
• Strong interpersonal and communication skills.

Responsibilities

• Assist Store Manager in selling, restocking, merchandising, ordering and scheduling.
• Lead in absence of Store Manager and supervise staff.
• Ensure quality customer service and store profitability.
• Maintain awareness of inventory, sales statistics and expenses.

Skills

Interpersonal skills

Communication skills

Customer service

Team player

Attention to detail

Multitasking

Initiative

Job description

Hibbett I City Gear in Alexander City, Alabama is hiring an Assistant Manager to support the Store Manager in day-to-day operations, merchandising, and customer service. The role covers supervising staff, planning actions to meet store goals, and providing guidance across departments.

The position emphasizes strong customer service, product knowledge, and the ability to run the store in the manager's absence while upholding company policies and visual standards.