Retail Assistant Manager - Store Ops & Customer Service

JD Sports NA; Fort Walton Beach (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Hibbett I City Gear in Fort Walton Beach, FL is seeking an Assistant Manager to support the Store Manager in daily operations, inventory control, and customer service excellence. The role covers selling, restocking, merchandising, ordering, and scheduling to achieve store goals.

You will be knowledgeable across product areas, train staff, and act as store leader in the manager's absence. A proven retail background, strong communication, and ability to thrive in a fast-paced environment are

Qualifications

• Experience working in a retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Assist the Store Manager in overall personnel recruiting, training, and evaluation.
• Provides knowledge and guidance to employees and customers in all departments when necessary.
• Keeps the Store Manager informed about inventory movement and customer trends.
• Assures quality customer service is maintained.
• Promote and sell services and merchandise provided by Hibbett I City Gear.

Skills

Retail experience

Customer service

Communication skills

Team leadership

Detail oriented

Job description

Hibbett I City Gear in Fort Walton Beach, FL is seeking an Assistant Manager to support the Store Manager in daily operations, inventory control, and customer service excellence. The role covers selling, restocking, merchandising, ordering, and scheduling to achieve store goals.

You will be knowledgeable across product areas, train staff, and act as store leader in the manager's absence. A proven retail background, strong communication, and ability to thrive in a fast-paced environment are