Retail Assistant Manager: Store Operations & Service

R301US Hibbett Retail, Inc.; Athens (TX); On-site; USD 17,000 - 18,000; Full time

Job summary

Hibbett I City Gear in Athens, Texas, is seeking an Assistant Manager to support the Store Manager in overall operations, merchandising, and customer service excellence. The role involves assisting in scheduling, restocking, ordering, and ensuring profitable store performance.

As the store leader in the absence of the Store Manager, you will guide staff, train personnel, monitor inventory and sales trends, and uphold company policies.

Qualifications

• Experience in retail, preferably footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet goals and profits.
• Self-starter with initiative to take on tasks.
• Strong attention to detail with multiple tasks.
• Team-player with passion for customer service.

Responsibilities

• Assist Store Manager in controlling store assets.
• Consult with Store Manager on action plans for selling, restocking, merchandising, ordering, scheduling.
• Take full store responsibility in the Store Manager's absence.
• Participate in recruiting, training, and evaluating personnel.
• Provide knowledge and guidance to employees and customers.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to meet departmental responsibilities and standards.
• Inform Store Manager about inventory movement and customer trends.
• Maintain high-quality customer service per policies.
• Perform general administrative duties and learn Store Manager duties.
• Promote and sell services and merchandise offered by Hibbett I City Gear.
• Uphold all company policies and procedures.
• Protect assets and financial information and report potential fraud.

Skills

Retail experience

Customer service

Interpersonal communication

Fast-paced environment

Team leadership

Self-starter

Attention to detail

Team player

Job description

Hibbett I City Gear in Athens, Texas, is seeking an Assistant Manager to support the Store Manager in overall operations, merchandising, and customer service excellence. The role involves assisting in scheduling, restocking, ordering, and ensuring profitable store performance.

As the store leader in the absence of the Store Manager, you will guide staff, train personnel, monitor inventory and sales trends, and uphold company policies.