Retail Assistant Manager — Lead Service & Merchandising

R301US Hibbett Retail, Inc.; Dalton (GA); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett I City Gear is seeking an Assistant Manager for the Dalton, GA store to support the Store Manager in daily operations, merchandising, scheduling, and customer service. This role emphasizes strong product knowledge across departments and exemplary service.

The Assistant Manager will step in during the Store Manager’s absence, oversee staff, and drive profitability through effective team leadership and inventory control. Employment offers growth within our sales-driven environment.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling assets and establishing action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Consult with Store Manager to establish action plans for departmental and store responsibilities.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Monitor inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keep Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties and be trained in Store Manager’s responsibilities.
• Produce and deliver extraordinary customer service per the customer service manual and assist customers on entry and during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Uphold all company policies and procedures as listed in manuals and memos.
• Protect assets and financial information by ensuring internal control procedures and reporting potential fraud risks.

Skills

Retail experience

Customer service

Interpersonal communication

Fast-paced environment

Team leadership

Self-motivation

Attention to detail

Team player

Job description

Hibbett I City Gear is seeking an Assistant Manager for the Dalton, GA store to support the Store Manager in daily operations, merchandising, scheduling, and customer service. This role emphasizes strong product knowledge across departments and exemplary service.

The Assistant Manager will step in during the Store Manager’s absence, oversee staff, and drive profitability through effective team leadership and inventory control. Employment offers growth within our sales-driven environment.